I opened the app many times and it immediately closed it self after the white niantic s...

GetHuman1040442's customer service issue with Pokemon GO from August 2018

2 views
 | 
777 similar
 | 
0 following
Help with my Pokemon GO issue
First: share to improve GetHuman1040442's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1040442's next move: go to the Pokemon GO help center.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040442 will want to follow the link below to head to their help center. We will check on GetHuman1040442 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1040442 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman1040442's own words
I opened the app many times and it immediately closed it self after the white niantic screen. Because of this I deleted the app and redone loaded it and now I need to log back in. The new problem is now I cannot get back to my account because it does not give me the option to log in with google, which was the first way I logged in. Now the app will only give me the option to log in with trainer club but I still want to have my Pok*mon I caught. How do I fix this so I can log in with google?
GetHuman1040442 did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman1040442 fixed the problem
We are waiting for GetHuman1040442 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pokemon GO email you?
This email address isn't valid
Follow this issue
See how GetHuman1040442 fixes it.
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman1040442
Aug 27th, 2018 - 4 mons ago
I have an issue with Pokemon GO too
Not resolved
Seen by 2 customers so far
Similar issue to 777 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1040442 started working on this issue
Aug 27th 5:07am