The Pok*mon go app on my phone suddenly no longer let me play. It seemed like it would...

GetHuman-dmackeva's customer service issue with Pokemon GO from August 2018

4 views
 | 
759 similar
 | 
0 following
Help with my Pokemon GO issue
First: share to improve GetHuman-dmackeva's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dmackeva's next move: go to the Pokemon GO help center.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmackeva will want to follow the link below to head to their help center. We will check on GetHuman-dmackeva later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dmackeva may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-dmackeva's own words
The Pok*mon go app on my phone suddenly no longer let me play. It seemed like it would basically load half of the way but crash almost immediately after loading up half way. I thought maybe the servers had just gone down and I didn’t think much of it until I realized it had gone on for almost a week now. I don’t know what happened or how to fix it so I contacted you. ** -***-***-****
GetHuman-dmackeva did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman-dmackeva fixed the problem
We are waiting for GetHuman-dmackeva to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pokemon GO email you?
This email address isn't valid
Follow this issue
See how GetHuman-dmackeva fixes it.
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman-dmackeva
Aug 26th, 2018 - 4 mons ago
I have an issue with Pokemon GO too
Not resolved
Seen by 4 customers so far
Similar issue to 759 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dmackeva started working on this issue
Aug 26th 10:57am