The Pok*mon go app experiences a bug this morning that prevented me from collecting ite...

GetHuman-samcgach's customer service issue with Pokemon GO from June 2018

4 views
 | 
488 similar
 | 
0 following
Help with my Pokemon GO issue
GetHuman-samcgach's next move: find and follow the right step-by-step guide.
Pokemon GO doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-samcgach will need to dig through the advice provided by Pokemon GO, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-samcgach can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Pokemon GO has better answers for you: Pokemon GO Help Center
The issue in GetHuman-samcgach's own words
The Pok*mon go app experiences a bug this morning that prevented me from collecting items from pokestops. On top of that, every Pok*mon I attempted to catch escaped and immediately fled, which wasted not only a lot of ultraballs, but my pinap berries. As I don’t live in a city, my items are important, as I can’t always get them, due to a lack of pokestops in my area. I would not only like this issue fixed, but I want the berries and poke balls I lost to be reinstated. Please let me know. Thank you.
GetHuman-samcgach did not yet indicate what Pokemon GO should do to make this right.
I have an issue with Pokemon GO too
How GetHuman-samcgach fixed the problem
We are waiting for GetHuman-samcgach to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pokemon GO's attention and get better help faster. Tap below to get started.
Having Pokemon GO issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-samcgach fixes it.
This email address isn't valid

Pokemon GO

Customer service issue
Reported by GetHuman-samcgach
Jun 8th, 2018 - a yr ago
I have an issue with Pokemon GO too
Fixed
Seen by 4 customers so far
Similar issue to 488 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-samcgach started working on this issue
Jun 8th, 2018 8:51am
GetHuman-samcgach indicated the issue is not fixed yet.
Jun 8th, 2018 8:53am