I was in the website at **:** today to purchase * ticket to the Pokemon Go **** Festiva...

GetHuman675859's customer service issue with Pokemon GO from May 2018

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The issue in GetHuman675859's own words
I was trying to take my * kids to the festival. ... I was in the website at **:** today to purchase * ticket to the Pokemon Go **** Festival. I was waiting for ** minutes while my purchase was being processed. Told to have payment information ready, to be told ** minutes later that it was sold out. Guess what!!!! they are now selling them on Ebay for $*** dollars. How is that fair? This is so very very disappointing.
They need to do better
I want someone to contact me and tell me why I was on their site * minute after tickets went on sale waiting to have my payment processed and their system failed.
I play by the rules and I spend money.
Pokemon go is impossible to reach. They are very distant from their loyal customer base.
I have an issue with Pokemon GO too
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Pokemon GO

Pokemon Go **** Festival in Chicago
Customer service issue
Reported by GetHuman675859
May 11th, 2018 - 10 mons ago
I have an issue with Pokemon GO too
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Seen by 5 customers so far
Similar issue to 235 others
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Timeline
GetHuman675859 started working on this issue
May 11th, 2018 7:15pm