I've written to you guys before and have yet to get a response. I was charged for anoth...

GetHuman3909333's Refund a Charge issue with Pogo - EA Games from November 2019

Help with my Pogo - EA Games issue
The issue in GetHuman3909333's own words
I've written to you guys before and have yet to get a response. I was charged for another year without asking me if I wanted to keep my subscription. I haven't used pogo in a year. Your records should show that. I love pogo but I can't afford it now. Lung cancer and a compression fracture of my L* has left me broken and broke. I was charged an overdraw of $** * your charge for the subscription. I really need for you to reimburse me and cancel my subscription. I will come back to pogo when I get better and can afford it. Please let me know that you received this. Thanks. -Julia J*****@***.com

GetHuman3909333 did not yet indicate what Pogo - EA Games should do to make this right.

How GetHuman3909333 fixed the problem
I didn't, as far as I know nothing has happened. I'm really sick and I just don't have the energy to keep dealing with it. I'm pretty angry but I have no money after paying the overdraw. Don't get me wrong. I appreciate the helping hand you've offered. I can't pay you either. Thanks. ****
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Pogo - EA Games

Refund a Charge issue
Reported by GetHuman3909333
Nov 19th, 2019 - a year ago
Fixed
GetHuman3909333 shared how to fix
Seen by 6 customers so far
Similar issue to 4469 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman3909333 started working on this issue
Nov 19th, 2019 7:51am
GetHuman3909333 confirmed the issue is fixed. Hooray!
Nov 22nd, 2019 9:19am

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