I have been playing pogo for a number of years now and there are games I like and games...
GetHuman-ilovetig's customer service issue with Pogo - EA Games from October 2018
Help with my Pogo - EA Games issue
First: share to improve GetHuman-ilovetig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ilovetig's next move: go to the Pogo - EA Games help center.
Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ilovetig will want to follow the link below to head to their help center. We will check on GetHuman-ilovetig later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ilovetig may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-ilovetig's own words
I have been playing pogo for a number of years now and there are games I like and games I don't. however, this Quinn's Aquarium has to be the very worst game of everything that I've ever played. It's impossible to go back to the beginning and start again--all this because in your infinite wisdom has decided we should use our gems to be able to get more hints etc. Did you ever stop to think that maybe some of us cannot afford to pay for all these extras? My subscription to pogo is something I treat myself to once a year. All the extras I cannot afford to indulge in. All I'm asking is to be able to go back and play games we have already played.
GetHuman-ilovetig did not yet indicate what Pogo - EA Games should do to make this right.
I have an issue with Pogo - EA Games too
How GetHuman-ilovetig fixed the problem
We are waiting for GetHuman-ilovetig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.