I cannot log in to my pogo account with my email address I was logging in fine until to...

GetHuman1370549's customer service issue with Pogo - EA Games from October 2018

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Help with my Pogo - EA Games issue
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Pogo - EA Games doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1370549 will need to dig through the advice provided by Pogo - EA Games, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1370549 can let us know if they help or not.
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Before contacting them, items GetHuman1370549 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1370549's own words
I cannot log in to my pogo account with my email address I was logging in fine until today I went to my email to get a new password n seen I got an email confirming a change of password with someone else's screen name which is not me I am MysticUnicorn* and recieved confirmation on June ** at **The following email was sent Wed Oct ** I have never had an account with EA or purchased games with this email account this was just created in June for the change over since I had a few pogo names on my original email with pogo games*I hope you can help me with this problem I have been a member for many years and invested alot into my screen name *****Hi quarrel*** , ** Your password has been successfully updated. ** If you did not request this password change or believe you're receiving this email in error, please contact EA Help for immediate assistance. ** Happy gaming, * The EA Team * * ******* * * *********If you need technical assistance, please contact EA Help. * *Our Privacy and Cookie Policy gives you confidence whenever you play EA games. To view our complete Privacy and Cookie Policy, go to privacy.ea.com* or write to: Privacy Policy Administrator, Electronic Arts Inc., *** Redwood Shores Parkway, Redwood City, CA *****. ***Privacy and Cookie Policy * User Agreement * Legal * www.esrb.org *EA * Origin *Origin is part of the EA Network

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Pogo - EA Games

Customer service issue
Reported by GetHuman1370549
Oct 18th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 1325 others
0 customers following this

Timeline

GetHuman1370549 started working on this issue
Oct 18th, 2018 5:21pm