Plentyoffish Customer Service Issues

Hello, I’m Cyndee Dhalai. It has come to my attention that Ziaran MacAllister has been using my information on your site. She has been using my name and my late husband’s iPads and phone numbers as contacts. This is distressing for me as I’m not interested in dating sites after losing my husband. Ziaran has used different names on various sites, including Fiona Farrell, Ziaran Macallum, and Freya Castle. I am only on WhatsApp, not Facebook or Twitter. I have found out she was corresponding with people using my devices, but I have blocked and deleted their contacts. I value my name and reputation, and I ask for your assistance in resolving this matter. I have to delete emails she set up and contact other sites she signed up for, which is burdensome. I hope you can address this issue promptly.

I am having trouble logging into my Plenty of Fish account under the username "beinpeace." I attempted to reset my password by entering my email and clicking the blue button to receive a new password via email. However, after checking my email inbox and spam folder multiple times, I did not receive any messages from Plenty of Fish with a new password. Despite trying this process several times, I did not receive any emails with a new password to access my account. I urgently need to regain access to my account. The customer service experience has been frustrating as a premium member. The provided phone number goes to a voicemail box that is always full, preventing me from leaving a message or getting assistance. I have tried calling multiple times to no avail.

Hello, I am Raymond Washek. I want to address a concerning issue regarding someone potentially using my identity on your website. There is a person claiming to be me, with a picture that does not match, stating they are a civil engineer in Australia. I was made aware of this situation when a lady visited my house and showed me the information on her phone, mentioning she had been misled. I have never been on your site and wish to confirm this individual's removal for my safety. Please contact me via email at [redacted] to provide assurance that appropriate action has been taken. Thank you.

I am seeking assistance regarding my account issue with Plenty Of Fish. I have never violated any rules on the site and have even recommended good people in the past. I am unsure if my account was hacked as I have always followed the terms carefully. As a law abiding citizen and former law enforcement worker, I do not understand why my account, under the username Capricorn [redacted], was deleted. I am eager to resolve this matter and would appreciate communication via email. I have tried to reach out to Plenty Of Fish directly but have not received a satisfactory response. Your help in clarifying this situation would be greatly valued. Thank you, Cheryl.

Hello, I recently received a message from Plenty Of Fish stating that my account, Capricorn [redacted], has been deleted. When attempting to check my responses, I was informed that my account had been deleted. I have always maintained proper conduct on the platform, never using inappropriate language or posting indecent photos, as I value my reputation as a law-abiding individual with a background in law enforcement. I am curious to know if my account was targeted or falsely reported, as I have had positive experiences on Plenty of Fish in the past and have even recommended it to others. I'm hopeful that this misunderstanding can be clarified, and I would appreciate any assistance in resolving this issue. I look forward to hearing back from you to shed light on this situation. Thank you. Sincerely, C.

I was recently contacted by someone claiming to be Jonathan Palumbo, stating he is in the military with a grandchild in "Cripple Creek- Denver," cared for by a nanny. He mentioned difficulty accessing his bank account and requested a money transfer from "the Recovery Bank," which I declined. He repeatedly asks for my address and expresses love, pressuring me to reciprocate despite only knowing him for a little over a month. He claims to be in Yemen with an intelligence division. I am concerned that the individual may be impersonating Jonathan Palumbo. This interaction began in late May or early June. How can I verify if this is a scam?

Hi Lorna, I wanted to alert you about a member here, Steve Batstone. He has been engaging in fraudulent activities and has displayed abusive behavior towards me recently. It's concerning that he may be targeting other women on this platform. Steve has a history of scamming women, being involved in drug abuse, and being physically abusive. He manipulates multiple women simultaneously and takes advantage of them financially. I have personally experienced his deceit and abuse, and I wanted to warn others to prevent anyone else from suffering the way I have. I am taking steps to address the situation, including seeking medical attention for any potential health risks.

Subject: Urgent Appeal Regarding Account Deletion I urgently seek assistance regarding the deletion of my accounts: Onelastlove & One love reqired. I have been a long-time member of Plenty of Fish but encountered issues with account security. My previous account Lovebyname1 was compromised by a scammer, leading me to create 1lovebyname. After years of inactivity, I tried to log back in without success due to forgotten password. Despite numerous requests, I did not receive the password reset link. Consequently, I created a new account attached to a different email address ([redacted]) as I couldn't link it to [redacted] Using the app for a few months, engaging in conversations, and planning to meet someone, my account was unexpectedly deleted twice for violating terms. Perplexed by this, I created a new account under a different name and email, only to face deletion again within 24 hours. I am bewildered by these actions and seek clarification on the reasons behind the account removals. I request a review of this situation and the opportunity to rejoin the platform.

I experienced technical difficulties on your site when trying to upload my pictures. I wish to have my information removed from your platform as I did not consent to any terms of service that I was unable to review prior. The functionality concerns have led me to question the credibility of your website. Additionally, your listed phone number was unhelpful as the mailbox is not monitored. I am hesitant to invest in a service that lacks accessible customer support and presents unclear terms for agreement.

POF introduced an issue by inserting an UPGRADE AD in my messaging box, preventing me from sending any messages. Despite my complaints, they have been completely unresponsive. I have been trying to reach out via email every day for a week seeking assistance. Their customer service is the most unsatisfactory I have ever encountered, and mistreating customers is not a way to encourage them to upgrade their services. When I bring up the problem, they respond by blocking my account for a couple of weeks. After further complaints, they even deleted the photos on my profile. It is evident that their customer service is nonexistent. I attempted to delete my account to start afresh, but there seems to be some sort of lingering block on it. Despite multiple requests for a supervisor, I have not received any responses. To resolve this, I simply request that they delete my account and email so I can create a new one, yet they seem unwilling to do so. This behavior highlights the dysfunctionality of the company.

I have reported someone to Scamwatch, and the banks have locked my account pending investigation. I suspect the individual is still active on the platform and has defrauded numerous women of significant amounts of money. Unfortunately, it seems like he has blocked me, making it difficult to track him down. He is a sophisticated scammer who manipulates vulnerable women to gain access to their bank accounts for money laundering. Authorities have advised me to reach out to POF and provide any relevant information. He operates on multiple platforms, targeting women he meets on dating sites or using stolen funds from businesses. I possess various photos and two phone numbers associated with him, previously known as Rich. I am willing to provide any necessary details to ensure he is apprehended and prevented from causing further harm.

I am unable to access the email account linked to my POF profile "Irishfungirl" at [redacted] I would like guidance on how to update the email associated with my POF account to [redacted] I have previously used this email and recently removed a profile, "betzg," tied to the [redacted] address. The "Irishfungirl" account is a paid one, and I am currently locked out of it due to the email issue.

I am experiencing issues with my account due to targeted harassment by my ex-boyfriend and his supporters. They have created fake accounts to troll me, revealing my personal information. I have autism and ADHD, and the app meant a lot to me. My account was unfairly removed, despite not engaging in any harmful behavior. I have invested money and effort to build my account and have supportive friends who are perplexed by this situation. I have reached out via email 12 hours ago but have not received a response. I am seeking assistance in recovering my account and ensuring it is monitored to prevent further harassment.

I was banned for nudity? Is your moderation bot malfunctioning? I was only showcasing my tattoos as art, not nudity. I am frustrated and in need of my account to be unbanned as I have a music performance planned with friends at 7 PM Central Time tonight. Why does your moderation bot sometimes make mistakes? It unfairly bans users for no valid reason. Please lift the ban quickly as I have been looking forward to this jam session and need to participate by playing the guitar and singing. Kindly address this moderation bot error promptly. Thank you. Please refrain from sending generic emails citing terms of service violations. Just resolve the issue so I can join my friends for music tonight. Thank you.

I encountered an alarming situation with a person I met on the site. Despite providing evidence through text messages, I got banned from the platform abruptly. This individual's behavior escalated to the point where he insulted me, threatened me, and exhibited concerning actions near my home. I took precautions such as involving the police and installing security cameras, yet I was still removed from the site. It's frustrating that this happened when I was just trying to handle the situation responsibly. My username is Kljb381, and the person in question is Mike from Warsaw NC. I believed he was a decent person until things took a dark turn. I had met someone previously on the site with better results, which encouraged me to give it another try. It's essential for platforms like this to implement screening measures to protect users. Hopefully, the platform can review the situation thoroughly before taking such actions in the future.

Hello, I have been unable to access my POF profile for a few months. Every time I try to log in to read my messages, I am asked to verify my phone number with a code sent by text message. However, after entering the code, I am told that my phone number is unknown or invalid. This has been going on for months, and I am missing out on important notifications and messages. I have not changed my phone number, and it is working fine. I even tried creating a new account, but the issue persists. I am unsure of what the problem is or how to fix it. Can anyone provide assistance? Thank you, M. Massucco

I recently ran a thorough virus security check on my computer, and there were no issues. However, despite updating my password and trying a new one, I am unable to access my account. The email linked to my account is [redacted], but unfortunately, I can't recall my username to recover it. This situation is quite frustrating as I have valuable contacts on that account, and I've even attempted to create a new account, which disappeared midway. I have encountered no problems with other tasks on my computer, indicating that the issue lies specifically with POF. I would greatly appreciate assistance in resolving this matter promptly. Thank you. - Ken B.

A few days ago, I renewed my POF subscription for another three months at a cost of $44 CAD. However, I was shocked to discover that despite paying this fee, I cannot view who has "liked" me without an additional payment. This has never been an issue in the past. I am seeking a resolution to this problem or a refund of the money. If neither is provided, I will discontinue my usage of POF indefinitely. Thank you. - Jan

I recently bought a three-month POF subscription for $44 Canadian a few days ago. However, even after making this purchase, I am unable to see who has liked me without additional payment. I am extremely frustrated and disappointed by this change, as I have never encountered this issue in my two years of using the site. I demand either a full refund or an immediate solution to this problem. If this issue is not resolved promptly, I will be forced to cancel my membership and cease using the dating site permanently. This new policy feels deceitful and like a complete scam.

Yesterday, I regained access to all my information and my profile was still intact. However, last night they prompted me to sign in again. I created a new password, but now my subscription is not being accepted. I have been a member for 6 years. Please provide me with a clear explanation and help me access my account. It seems like there was an issue that occurred. I believe I have been a victim of catfishing and have reported the individual. However, I am confused about the situation. Another user accused me of catfishing and made a disturbing remark. I reported them, and as a result, my account was canceled.