i made an account and it was hacked changing my phone number and email so i can no long...

GetHuman-pblan's Hacked Account issue with Plentyoffish from March 2021

5 views | 7816 similar | 0 following
Help with my Plentyoffish issue
First: share to improve GetHuman-pblan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pblan's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pblan will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pblan can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-pblan's own words
i made an account and it was hacked changing my phone number and email so i can no longer get into the account to change the password back so can you cancel the account. the original name was cobrabubblez and email *****@***.com they changed the user name to Lemmedothecooking** and the phone number and email. i had the monthly sub so i dont want to continue being charged if i cant acces the account please close the account and payment info thanks.

GetHuman-pblan did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-pblan fixed the problem

We are waiting for GetHuman-pblan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pblan fixes it.
This email address isn't valid

Plentyoffish

Hacked Account issue
Reported by GetHuman-pblan
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 7816 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-pblan started working on this issue
Mar 21st 12:25am

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers