My account with POF was hacked. Email and password changed.

GetHuman5778181's Hacked Account issue with Plentyoffish from February 2021

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Before contacting them, items GetHuman5778181 may need:
Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5778181's own words
The problem: My account with POF was hacked. Email and password changed.

GetHuman5778181 did not yet indicate what Plentyoffish should do to make this right.

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Plentyoffish

Hacked Account issue
Reported by GetHuman5778181
Feb 23rd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 7490 others
0 customers following this

Timeline

GetHuman5778181 started working on this issue
Feb 23rd 7:40pm
GetHuman5778181 indicated the issue is not fixed yet.
Feb 24th 1:37am