I received an email from POF stating I have reset my POF password *I surely haven’t *I...

GetHuman5515574's Hacked Account issue with Plentyoffish from December 2020

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Before contacting them, items GetHuman5515574 may need:
Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5515574's own words
I received an email from POF stating I have reset my POF password *I surely haven’t *I’m thinking ** I have been hacked*I click on POF*MY username appears *I type in my password *Reads incorrect password *Enter your email for a link to reset your password *I entered my email*Haven’t received an email to reset my password *SugaBabe********@***.com

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Plentyoffish

Hacked Account issue
Reported by GetHuman5515574
Dec 3rd, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 7084 others
0 customers following this

Timeline

GetHuman5515574 started working on this issue
Dec 3rd, 2020 12:33am

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