Someone is taking over my account and changed my phone number

GetHuman-kentgrah's Hacked Account issue with Plentyoffish from January 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kentgrah's own words
The problem: Someone is taking over my account and changed my phone number

GetHuman-kentgrah did not yet indicate what Plentyoffish should do to make this right.

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Plentyoffish

Hacked Account issue
Reported by GetHuman-kentgrah
Jan 9th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 13374 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-kentgrah started working on this issue
Jan 9th, 2020 1:13am

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