About * weeks ago my account was hacked someone changed my pictures and some of my prof...
GetHuman-tina_chn's Hacked Account issue with Plentyoffish from December 2019
Help with my Plentyoffish issue
First: share to improve GetHuman-tina_chn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tina_chn may need:
Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tina_chn's own words
About * weeks ago my account was hacked someone changed my pictures and some of my profile details I was able to reset my password and got everything back to normal now I cant log in I have been trying to reset my password I wont get an email to reset I have been with POF for over ** years I need help my account has been hacked and my log in information has been changed
GetHuman-tina_chn did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman-tina_chn fixed the problem
We are waiting for GetHuman-tina_chn to fix the problem and share the solution with the rest of us customers.
Please help with my Plentyoffish issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Plentyoffish customer problems.