About * weeks ago my account was hacked someone changed my pictures and some of my prof...

GetHuman-tina_chn's Hacked Account issue with Plentyoffish from December 2019

Help with my Plentyoffish issue
First: share to improve GetHuman-tina_chn's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tina_chn may need:
Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-tina_chn's own words
About * weeks ago my account was hacked someone changed my pictures and some of my profile details I was able to reset my password and got everything back to normal now I cant log in I have been trying to reset my password I wont get an email to reset I have been with POF for over ** years I need help my account has been hacked and my log in information has been changed

GetHuman-tina_chn did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-tina_chn fixed the problem

We are waiting for GetHuman-tina_chn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman-tina_chn
Dec 11th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 13295 others
0 customers following this


GetHuman-tina_chn started working on this issue
Dec 11th, 2019 8:03pm
GetHuman-tina_chn indicated the issue is not fixed yet.
Dec 12th, 2019 9:15pm