I went to log into my account and I tried both email and username and what I thought wa...

GetHuman-yentrok's Can't Login issue with Plentyoffish from August 2019

Help with my Plentyoffish issue
The issue in GetHuman-yentrok's own words
I went to log into my account and I tried both email and username and what I thought was my password but it won’t let me log in. Says I have the incorrect password or username. But it is the right one!!! So I tried it reset my password and it says it is emailing my email but I have never*gotten an email to reset it. I’ve tried multiple times. I want to log in to my account. I don’t know why I was ever logged out. I don’t see why I’d be banned and I never got any emails explaining this.

GetHuman-yentrok did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-yentrok fixed the problem
The solution to my problem: I made a new account... lol. I don’t know what happened, why I got logged out , and why I could not log in or reset my password. (Never got a link sent to email). So I just made a new account and it worked! Same username and everything so weird! If that wouldn’t of worked I would have contacted them.
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Can't Login issue
Reported by GetHuman-yentrok
Aug 2nd, 2019 - 3 years ago
GetHuman-yentrok shared how to fix
Seen by 10 customers so far
Similar issue to 56473 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account


GetHuman-yentrok started working on this issue
Aug 2nd, 2019 9:00am
GetHuman-yentrok confirmed the issue is fixed. Hooray!
Aug 5th, 2019 2:07am