I went to log into my account and I tried both email and username and what I thought wa...

GetHuman-yentrok's Can't Login issue with Plentyoffish from August 2019

Help with my Plentyoffish issue
The issue in GetHuman-yentrok's own words
I went to log into my account and I tried both email and username and what I thought was my password but it won’t let me log in. Says I have the incorrect password or username. But it is the right one!!! So I tried it reset my password and it says it is emailing my email but I have never*gotten an email to reset it. I’ve tried multiple times. I want to log in to my account. I don’t know why I was ever logged out. I don’t see why I’d be banned and I never got any emails explaining this.

GetHuman-yentrok did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-yentrok fixed the problem
The solution to my problem: I made a new account... lol. I don’t know what happened, why I got logged out , and why I could not log in or reset my password. (Never got a link sent to email). So I just made a new account and it worked! Same username and everything so weird! If that wouldn’t of worked I would have contacted them.
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Plentyoffish

Can't Login issue
Reported by GetHuman-yentrok
Aug 2nd, 2019 - 3 years ago
Fixed
GetHuman-yentrok shared how to fix
Seen by 10 customers so far
Similar issue to 56473 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman-yentrok started working on this issue
Aug 2nd, 2019 9:00am
GetHuman-yentrok confirmed the issue is fixed. Hooray!
Aug 5th, 2019 2:07am