Unfortunately, I am unable to log in to my account for the past eight hours I was in th...

GetHuman2960216's customer service issue with Plentyoffish from May 2019

Help with my Plentyoffish issue
The issue in GetHuman2960216's own words
Unfortunately, I am unable to log in to my account for the past eight hours I was in the process of replying to a message received this morning at *.** when I became locked out. **I suspect my account has been compromised as I have not violated any of your strict terms and conditions. I would be grateful if you would please look into this matter and reinstate my account at your earliest convenience or I look forward to hearing from you if you wish to discuss this. **Kind regards*Roman Zagajewski

GetHuman2960216 did not yet indicate what Plentyoffish should do to make this right.

How GetHuman2960216 fixed the problem
I received a kind apologetic reply * days later stating my two month old account was mistakenly flagged as suspicious activity and was invited to create a new account once the ban was lifted later in the day. Email csr@pof com from your registered email and name.
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Plentyoffish

Customer service issue
Reported by GetHuman2960216
May 21st, 2019 - 2 years ago
Fixed
GetHuman2960216 shared how to fix
Seen by 10 customers so far
Similar issue to 50462 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman2960216 started working on this issue
May 21st, 2019 4:12pm
GetHuman2960216 indicated the issue is not fixed yet.
May 21st, 2019 11:28pm
GetHuman2960216 indicated the issue is not fixed yet.
May 21st, 2019 11:29pm
GetHuman2960216 indicated the issue is not fixed yet.
May 22nd, 2019 6:21pm
GetHuman2960216 confirmed the issue is fixed. Hooray!
May 24th, 2019 4:41pm