I would like to cancel my subscription and get a refund. I am tired of getting scammed...

GetHuman-maxmaxy's Refund Subscription issue with Plentyoffish from May 2019

Help with my Plentyoffish issue
The issue in GetHuman-maxmaxy's own words
I would like to cancel my subscription and get a refund. I am tired of getting scammed, some obvious, like trying to direct me to a website called momlust, some not so obvious, like the person who told me her daughter would be very happy for her if she got married, and then looking back at her profile to see she indicated she had no children.*Please tell me how I can get a refund.*Russell Stemple ***-***-*****email: *****@***.com

GetHuman-maxmaxy did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-maxmaxy fixed the problem
Go to help page and under mobile, click more app help. In the middle of the page click on 'I'm still stuck'. A page will come up to send a message, and at the top will be :*Contact Us (Billing Line: *-***-***-****). The initial representative I talked with said she had no option to refund my money available to her on her system. I told her that was unacceptable, and she would need to escalate to a supervisor or whomever would be able to address my needs. After a relatively short period on hold, I was connected to a supervisor. I was told she could downgrade my * month subscription to a * month subscription . After checking my calendar and seeing that I had used up less than a month, I told her that this was unacceptable. Indicating that this was on a special one time basis only, she knocked it down to a * month subscription . I told her that would be acceptable. Amazing what you can accomplish if you keep pushing.
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Refund Subscription issue
Reported by GetHuman-maxmaxy
May 18th, 2019 - 4 years ago
GetHuman-maxmaxy shared how to fix
Seen by 18 customers so far
Similar issue to 50158 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account


GetHuman-maxmaxy started working on this issue
May 18th, 2019 4:00pm
GetHuman-maxmaxy indicated the issue is not fixed yet.
May 18th, 2019 9:52pm
GetHuman-maxmaxy indicated the issue is not fixed yet.
May 18th, 2019 9:53pm
GetHuman-maxmaxy confirmed the issue is fixed. Hooray!
May 19th, 2019 12:34am

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