I can't get into parts of my POF profile because I get asked for a mobile number and th...

GetHuman2600966's customer service issue with Plentyoffish from March 2019

Help with my Plentyoffish issue
The issue in GetHuman2600966's own words
include pictures in my profile ... I can't get into parts of my POF profile because I get asked for a mobile number and then a security code will be sent. I am logging on with a computer, not a mobile. I don't have a mobile phone, either.*What do I do to get rid of this so I can access my account. I can't even add pictures.*Thanks for any help you can give me.
I can't do certain things *like the above* as I don't have a mobile * to enter
taking the mobile security step off my account as I am not using a mobile.
I have been off and on POF for a fairly long time. I can meet men that are decent and have a relationship with them.
Making up a number and trying to get in that way but it doesn't work
I have an issue with Plentyoffish too
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Plentyoffish

adding images to my profile
Customer service issue
Reported by GetHuman2600966
Mar 26th, 2019 - 23d ago
I have an issue with Plentyoffish too
Fixed
Seen by 4 customers so far
Similar issue to 42124 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman2600966 started working on this issue
Mar 26th 11:59pm
GetHuman2600966 indicated the issue is not fixed yet.
Mar 27th 12:02am