My POF account has been hacked by an unknown woman. *She has changed all the settings t...

GetHuman-stitchjo's customer service issue with Plentyoffish from March 2019

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The issue in GetHuman-stitchjo's own words
My POF account has been hacked by an unknown woman. *She has changed all the settings to female and added pictures of a female. *I am a male. *I am being bombarded with messages and requests from men. *I am only interested in meeting women. *I also cannot access my account through the POF App.*I am a Premium Member *My username is Johnwantstobehappy *My password is Tobehappy*My email is *****@***.com *I hope.you can help me and fix this issue.
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Plentyoffish

Customer service issue
Reported by GetHuman-stitchjo
Mar 26th, 2019 - a mon ago
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Timeline
GetHuman-stitchjo started working on this issue
Mar 26th 1:19am