I went to log into my account tonight and it said my user name or password was not righ...

GetHuman-zuke's customer service issue with Plentyoffish from March 2019

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The issue in GetHuman-zuke's own words
I went to log into my account tonight and it said my user name or password was not right. After multiple attempts it still said the same thing. Thinking I must have been hacked, I clicked on the forgot password, entered my email but never received anything. I'm trying to recover my account but I don't see anywhere to do that on the website. My user name is "ever*lov". Please help me get my account back!
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Customer service issue
Reported by GetHuman-zuke
Mar 12th, 2019 - 5 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
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GetHuman-zuke started working on this issue
Mar 12th 6:48am