I have been a paying member on POF for a number of years. My renewal fee just came on m...

GetHuman-mymycand's customer service issue with Plentyoffish from March 2019

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The issue in GetHuman-mymycand's own words
I have been a paying member on POF for a number of years. My renewal fee just came on my credit card and now * weeks later, I cannot get into my account. I tried to logon and it says my username or password are wrong. There is no way they should be wrong unless my account was hacked. I tried to reset my password about ** times and I do not receive the email to reset. *I have always received their emails. What the heck is going on. I want to get into my account or get my money back.
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Customer service issue
Reported by GetHuman-mymycand
Mar 12th, 2019 - 5 mons ago
I have an issue with Plentyoffish too
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Seen by 4 customers so far
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GetHuman-mymycand started working on this issue
Mar 12th 4:41am