I have been a paying member on POF for a number of years. My renewal fee just came on m...

GetHuman-mymycand's customer service issue with Plentyoffish from March 2019

4 views
 | 
39748 similar
 | 
0 following
Help with my Plentyoffish issue
First: share to improve GetHuman-mymycand's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mymycand got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mymycand may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-mymycand's own words
I have been a paying member on POF for a number of years. My renewal fee just came on my credit card and now * weeks later, I cannot get into my account. I tried to logon and it says my username or password are wrong. There is no way they should be wrong unless my account was hacked. I tried to reset my password about ** times and I do not receive the email to reset. *I have always received their emails. What the heck is going on. I want to get into my account or get my money back.
GetHuman-mymycand did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman-mymycand fixed the problem
We are waiting for GetHuman-mymycand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mymycand fixes it.
This email address isn't valid

Plentyoffish

Customer service issue
Reported by GetHuman-mymycand
Mar 12th, 2019 - 5 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 4 customers so far
Similar issue to 39748 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mymycand started working on this issue
Mar 12th 4:41am