I was able to log into my account yesterday afternoon which was Feb **th. Then when I r...

GetHuman-irishgod's customer service issue with Plentyoffish from February 2019

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The issue in GetHuman-irishgod's own words
I was able to log into my account yesterday afternoon which was Feb **th. Then when I randomly tried to login again around *pm it took me to the login screen which it's only done a handful of times. I clicked login and it automatically flooded in my username which is Leilani****. I went to put in my password and it said it wasn't correct so I tried another password and it still said it wasn't correct. I only ever use two passwords so I know that one of them is correct. I went to reset it and typed in the email address associated with my account and I never have gotten the reset password instructions. It definitely should not take this long to get an email. And it's been very frustrating because I've never had a problem like this and I've been on and off Pof for ** years now. I would just create a new account but I had ** tokens on my account that I recently purchased and I do not want to lose those. I would like this issue remedied and if I absolutely have to sign up for a new account then I would want to be reimbursed my ** tokens. Thanks for looking into this matter. *Angie*
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Customer service issue
Reported by GetHuman-irishgod
Feb 28th, 2019 - 3 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
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GetHuman-irishgod started working on this issue
Feb 28th 8:11pm