I have been on pof a long while now...and today I couldn't get on ..it said my email wa...

GetHuman2229602's customer service issue with Plentyoffish from February 2019

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The issue in GetHuman2229602's own words
I have been on pof a long while now...and today I couldn't get on ..it said my email was invalid as someone changed it this morning..it was not me and I can't get on..but I have the app and at least ** messages came through around teatime in a space of ** mins very unusual and looks like whom ever it was ,was having a conversation with them .obviously I couldn't get on to the messages as transferred to hacker ..this is really worrying ..cannot understand why they would steal my account...my username is trudiedee..please can you help and shut them down..I have children at home and worry for our safety ..thankyou..I have tried to find them by making a new account but as cant search by username it's now become a task and half..I'm confused to how my email can be changed over without my knowing in the first place..and no one from pof confirmed this with me beforehand..and I didn't find out till a good ** hrs later ,when I tried to sign in..please please help..regards trudie
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Customer service issue
Reported by GetHuman2229602
Feb 17th, 2019 - 8 mons ago
I have an issue with Plentyoffish too
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Seen by 3 customers so far
Similar issue to 36195 others
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GetHuman2229602 started working on this issue
Feb 17th 11:32pm