I just deleted my account because someone else has been using it.**My username was mira...

GetHuman2228198's customer service issue with Plentyoffish from February 2019

36151 similar
0 following
Help with my Plentyoffish issue
First: share to improve GetHuman2228198's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2228198's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2228198 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2228198 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Plentyoffish has better answers for you: Plentyoffish Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2228198 may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman2228198's own words
I just deleted my account because someone else has been using it.**My username was miraliceb. I had an email yesterday welcoming username miranda*bailey to pof. This is nothing to do with me.**I have been receiving matches etc from men in another country so this other user has literally been using my account, even though they have a totally different username.**I think pof have somehow screwed up as it looks like two usernames are on my email. It really doesn’t look like the account has been hacked.**So I want an apology and your assurance that this isn’t going to happen again.
GetHuman2228198 did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman2228198 fixed the problem
We are waiting for GetHuman2228198 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2228198 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2228198
Feb 17th, 2019 - 8 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 2 customers so far
Similar issue to 36151 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2228198 started working on this issue
Feb 17th 6:45pm