My password is not working. When I have asked POF to Email me, a code to reset my passw...

GetHuman2221272's customer service issue with Plentyoffish from February 2019

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The issue in GetHuman2221272's own words
My password is not working. When I have asked POF to Email me, a code to reset my password. I have not received, the Email. I have tried on many occasions to reset my password but I have had the same result. I have tried looking in the spam and using another Email. Is there anything else that I can do? To access my account again. This has been the case since yesterday morning. ** ******.*I need this problem resolving as soon as possible. As I have no access to my account. *Thanks, Charlotte***
GetHuman2221272 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman2221272
Feb 16th, 2019 - 8 mons ago
I have an issue with Plentyoffish too
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Seen by 9 customers so far
Similar issue to 35931 others
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Timeline
GetHuman2221272 started working on this issue
Feb 16th 1:45pm