Yesterday, I paid to became registered on POF. At first my user name and password was...

GetHuman-hershelr's customer service issue with Plentyoffish from January 2019

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The issue in GetHuman-hershelr's own words
Yesterday, I paid to became registered on POF. At first my user name and password was working fine, but by * or * PM it stopped working. This is the second time this happened. Now, the error messages you provide tells me it does not recognize both my user name and my password. I have tried to email your tech support but, so far, I am being ignored. I can't spend another entire day trying to fix this. Please problem is beyond my understanding. I need tech support or I need a refund. Please help
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Customer service issue
Reported by GetHuman-hershelr
Jan 16th, 2019 - 9 mons ago
I have an issue with Plentyoffish too
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Seen by 3 customers so far
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GetHuman-hershelr started working on this issue
Jan 16th 3:34pm
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Jan 16th 3:35pm