My Premium Membership was compromised ********* at approximately * am according to an e...

GetHuman-mikemay's customer service issue with Plentyoffish from December 2018

Help with my Plentyoffish issue
The issue in GetHuman-mikemay's own words
My Premium Membership was compromised ********* at approximately * am according to an email from POF stating a change in my registered email. I responded to email stating I did not make the change. I am receiving many notifications through "push notifications" of "likes" and "Matches" activity on my account.**I have no way to access my account. My concern is the security of my credit card information.**Original email acct. registered: *****@***.com*Michael Joseph May*Palm Bay FL *********-***-****
GetHuman-mikemay did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman-mikemay fixed the problem
POF billing department took care of it. They sent an email to change my password
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Plentyoffish

Customer service issue
Reported by GetHuman-mikemay
Dec 3rd, 2018 - a mon ago
I have an issue with Plentyoffish too
Fixed
GetHuman-mikemay shared how to fix
Seen by 3 customers so far
Similar issue to 23716 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-mikemay started working on this issue
Dec 3rd, 2018 7:28pm
GetHuman-mikemay confirmed the issue is fixed. Hooray!
Dec 7th, 2018 1:24pm