*i was using the app when all of a sudden all my info was cleared out including picture...

GetHuman-jbunni's customer service issue with Plentyoffish from December 2018

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The issue in GetHuman-jbunni's own words
*i was using the app when all of a sudden all my info was cleared out including pictures,bio ect. While i was attempting to get everything back in order i was logged out. Upon trying to log back in my password does not work. I have tried numerous tunes to reset it and i never get the email. This is the second email i am writung for help. I have also tried logging in on a desktop and still did not work. Please help.
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Customer service issue
Reported by GetHuman-jbunni
Dec 3rd, 2018 - 6 mons ago
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GetHuman-jbunni started working on this issue
Dec 3rd, 2018 7:59am
GetHuman-jbunni indicated the issue is not fixed yet.
Dec 3rd, 2018 8:00am