Hi. My profile gives my full name, including my last name. I don’t know how this happen...

GetHuman-sylvialy's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman-sylvialy's own words
Hi. My profile gives my full name, including my last name. I don’t know how this happened. Kindly one of my dates told me about this and expressed concern for my safety. I am wildly guessing this may have been by using part of the user name I used to create my account. I have read that the only way I can change this is by upgrading. This week my Facebook account was hacked as anybody on POF can now look me up. Please help me fix this as it is a HUGE safety violation and am concerned for myself and my children. I have hidden my account until I receive further notice from you.
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Customer service issue
Reported by GetHuman-sylvialy
Nov 30th, 2018 - 6 mons ago
I have an issue with Plentyoffish too
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Seen by 2 customers so far
Similar issue to 23300 others
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GetHuman-sylvialy started working on this issue
Nov 30th, 2018 12:22am