Someone has taken over my account. They have put up pictures of someone completely diff...

GetHuman-aecarric's customer service issue with Plentyoffish from November 2018

2 views
 | 
22632 similar
 | 
0 following
Help with my Plentyoffish issue
First: share to improve GetHuman-aecarric's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aecarric's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aecarric will want to follow the link below to head to their help center. We will check on GetHuman-aecarric later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aecarric may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman-aecarric's own words
Someone has taken over my account. They have put up pictures of someone completely different than me. They have kept all my profile information, and now my phone is going crazy with notifications from pof and I can’t even access my account any more. Can we delete it entirely and create a new account, I am also an upgraded member, I am pissed! Please help! They hacked through my gmail acct. which when I try to log in with it, it says invalid email. (*****@***.com) this is the email I signed up with.
GetHuman-aecarric did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman-aecarric fixed the problem
We are waiting for GetHuman-aecarric to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aecarric fixes it.
This email address isn't valid

Plentyoffish

Customer service issue
Reported by GetHuman-aecarric
Nov 24th, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 2 customers so far
Similar issue to 22632 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aecarric started working on this issue
Nov 24th, 2018 2:32pm