My profile keeps getting deleted. I have created profile and shortly after creating it...

GetHuman-bpammy's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman-bpammy's own words
My profile keeps getting deleted. I have created profile and shortly after creating it it will not let me sign into my profile. I tried to get the website to resent password to email address but never received an email. *Is there something I can do to sign in or should I try to delete this profile again and create a new one.*Also is it true that the website is possibly marking my up addresss as not human? If so how can I fix it.
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Plentyoffish

Customer service issue
Reported by GetHuman-bpammy
Nov 24th, 2018 - 10 mons ago
I have an issue with Plentyoffish too
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Seen by 7 customers so far
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Timeline
GetHuman-bpammy started working on this issue
Nov 24th, 2018 12:23am