Hello, i am wondering if you can help me, for the last * months or so i am not able to...

GetHuman-arunejas's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman-arunejas's own words
Hello, i am wondering if you can help me, for the last * months or so i am not able to log on into my account of POF. It says email or password is entered not correctly, when i know, it is correct. I have tried to reset my password just in case it helps to log on, but i never got an email into my inbox with reset details. I have tried maybe ** times, and still nothing. **So i am wondering that the problem is? Was my account hacked or deleted? I do not get any notifications about new messages in my email too... so looks like my account was hacked or deleted.**I really do not think it was deleted, cos i have never used fake pic or been rude or anything like that. **So most likely, my account was hacked and maybe somebody using it with all my information and pics just they changed email into their email and changed password?**Could you check it out somehow? i really do not want that somebody would be using my pics online... **Or, if it is just an issue with a log in, could you please delete my account??? i hate the fact that my account is still active but i can not log on to delete it. I do not want my pics all over pof when i even can not use it. I want my pics removed for work reasons.

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Plentyoffish

Customer service issue
Reported by GetHuman-arunejas
Nov 11th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 21205 others
0 customers following this

Timeline

GetHuman-arunejas started working on this issue
Nov 11th, 2018 1:27am