I had an account and was told my password*username was incorrect. I created another ac...

GetHuman1477331's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman1477331's own words
I had an account and was told my password*username was incorrect. I created another account receiving the same message. Im at the point where i’ve tried several times recieving the same message if i try to log in after the initial sign in. Every time I submitted my email for a password reset, but never get themail. I want to use the site. What do I need to do to correct the issue so I don’t have to put another profile with my picture?
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Plentyoffish

Customer service issue
Reported by GetHuman1477331
Nov 3rd, 2018 - a mon ago
I have an issue with Plentyoffish too
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Seen by 1 customer so far
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Timeline
GetHuman1477331 started working on this issue
Nov 3rd 6:49pm