I have been using POF without any issues...then Tuesday I went to log on and it kept sa...

GetHuman1468627's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman1468627's own words
I have been using POF without any issues...then Tuesday I went to log on and it kept saying my password was wrong. Followed the instructions to reset and was never sent a link to my email. Kept looking on line until I finally was able to talk to a human,,,who told me there was a security issue. He then kept asking if i had ever banked with,,,every bank in america,...when i told him i did not use a bank, i used a credit union, but he would not leave me alone until i told him the name of my credit union....WHICH MAKES ME VERY UNCOMFORTABLE!!! Anyway he finally said my account would be unlocked in ** hours....it has been over ** hours and it still doesnt work...I paid....and have only used the site one week since i paid. Either unlock it or refund my money.......

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Plentyoffish

Customer service issue
Reported by GetHuman1468627
Nov 2nd, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 20192 others
0 customers following this

Timeline

GetHuman1468627 started working on this issue
Nov 2nd, 2018 2:24am