I have an old account that has some issues. So a couple weeks ago I created a new acco...

GetHuman1463576's customer service issue with Plentyoffish from November 2018

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The issue in GetHuman1463576's own words
I have an old account that has some issues. So a couple weeks ago I created a new account & upgraded to a one year subscription. over a week I noticed that PoF would often log me into the wrong account if I log in using anything other than my phone app. **Shortly after paying for a year's subscription for my NEW account, I logged into my OLD account to delete it. I WAS LOGGED INTO MY OLD ACCOUNT & checked the profile before I deleted, but PoF deleted my NEW, UPGRADED account instead! **Now I'm left with a faulty old account & I've paid $**.** for an upgraded account that I got to use for * week due to a glitch on PoF. **I need a refund for the $**.**, or I would be happy if PoF would award my * year subscription to my new account, which I have recreated without the upgrade.
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Plentyoffish

Customer service issue
Reported by GetHuman1463576
Nov 1st, 2018 - a mon ago
I have an issue with Plentyoffish too
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Seen by 4 customers so far
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Timeline
GetHuman1463576 started working on this issue
Nov 1st 1:47pm