I have an old account that has some issues. So a couple weeks ago I created a new acco...

GetHuman1463576's customer service issue with Plentyoffish from November 2018

20109 similar
0 following
Help with my Plentyoffish issue
First: share to improve GetHuman1463576's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463576's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1463576 will want to follow the link below to head to their help center. We will check on GetHuman1463576 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1463576 may need:
Email address on the account, username on the account, and Name on the account
The issue in GetHuman1463576's own words
I have an old account that has some issues. So a couple weeks ago I created a new account & upgraded to a one year subscription. over a week I noticed that PoF would often log me into the wrong account if I log in using anything other than my phone app. **Shortly after paying for a year's subscription for my NEW account, I logged into my OLD account to delete it. I WAS LOGGED INTO MY OLD ACCOUNT & checked the profile before I deleted, but PoF deleted my NEW, UPGRADED account instead! **Now I'm left with a faulty old account & I've paid $**.** for an upgraded account that I got to use for * week due to a glitch on PoF. **I need a refund for the $**.**, or I would be happy if PoF would award my * year subscription to my new account, which I have recreated without the upgrade.
GetHuman1463576 did not yet indicate what Plentyoffish should do to make this right.
I have an issue with Plentyoffish too
How GetHuman1463576 fixed the problem
We are waiting for GetHuman1463576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Plentyoffish email you?
This email address isn't valid
Follow this issue
See how GetHuman1463576 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1463576
Nov 1st, 2018 - a mon ago
I have an issue with Plentyoffish too
Not resolved
Seen by 4 customers so far
Similar issue to 20109 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1463576 started working on this issue
Nov 1st 1:47pm