I created an account and it was working for * day and while in the middle of a chat it...

GetHuman-chayse's customer service issue with Plentyoffish from November 2018

Help with my Plentyoffish issue
The issue in GetHuman-chayse's own words
I created an account and it was working for * day and while in the middle of a chat it prompted me to enter mt password and I did but it rejecting it, then I selected to reset and entered my email address but never received the reset email. I tried creating the account several additional times and kept getting the same issue after about an hour. I received the setup email and was able to take the chemistry test but after that it prompts me to enter my password and I go through the process again...it's not recognizing the password or email that I used* please help if possible.
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Plentyoffish

Customer service issue
Reported by GetHuman-chayse
Nov 1st, 2018 - a mon ago
I have an issue with Plentyoffish too
Fixed
Seen by 3 customers so far
Similar issue to 20074 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-chayse started working on this issue
Nov 1st 3:29am
GetHuman-chayse indicated the issue is not fixed yet.
Nov 1st 3:33am