This Wasn't Fixed. I need my account password reset. Everytime I tell it to do so, I never get the password reset email. I am watching ALL email folders including spam and nothing from POF is coming.

GetHuman1386729's customer service issue with Plentyoffish from October 2018

9 views | 18783 similar | 0 following
Help with my Plentyoffish issue
GetHuman1386729's next move: find and follow the right step-by-step guide.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1386729 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1386729 can let us know if they help or not.
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The issue in GetHuman1386729's own words
Get my account password reset ... I created my account. I edited my profile. My password was saved when I created my account so that I wouldn't have to remember it. Somehow even though it remembered my password When I Made My Password, it was incorrect. I tried to get it to reset my password instead through email. I constantly get to the page saying it's on the way. It hasn't shown up. Not once. Only the thank you for registering has shown up. I've checked every folder that I have. It just isn't there. Apparently I can't call anyone for support either because it supposedly only goes to recordings from what i've managed to find. I know the account wasn't deleted on your end either because i tried to reregister using my account name and it exists. I'm getting past the annoyed phase and at the beginning of anger. Please fix it.
This Wasn't Fixed. I need my account password reset. Everytime I tell it to do so, I never get the password reset email. I am watching ALL email folders including spam and nothing from POF is coming.
reset my password and send me the friggin link.
I only had time to change my profile.
There's nothing else I can try because you don't use phones!
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Plentyoffish

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Customer service issue
Reported by GetHuman1386729
Oct 21st, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 18783 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account

Timeline

GetHuman1386729 started working on this issue
Oct 21st, 2018 7:04pm
GetHuman1386729 indicated the issue is not fixed yet.
Oct 22nd, 2018 3:30am

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