Passwaord used for years not recognized*Pressed “retrieve password” last evening waitin...

GetHuman-dianapes's customer service issue with Plentyoffish from October 2018

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The issue in GetHuman-dianapes's own words
Passwaord used for years not recognized*Pressed “retrieve password” last evening waiting from an email from you instructing me on password , I never received*Instead received an alert from you that somehow my email address was changed in my account , pressed chance password , again waiting for email from you since yesterday I never changed my email address but I created last Monday a new one , required to acces Google I believe your computers got somehow this info that was confidential and pushed me in this mess*I payed and got cookies for my account but if not fixed I am ready to close it , no time for this frustration
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Plentyoffish

Customer service issue
Reported by GetHuman-dianapes
Oct 13th, 2018 - a mon ago
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Timeline
GetHuman-dianapes started working on this issue
Oct 13th 10:57am