I was in the middle of a conversation with someone and suddenly my whole inbox disappea...

GetHuman1337265's customer service issue with Plentyoffish from October 2018

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17684 similar
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Help with my Plentyoffish issue
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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1337265 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1337265 can let us know if they help or not.
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The issue in GetHuman1337265's own words
I was in the middle of a conversation with someone and suddenly my whole inbox disappeared. Every single message from every person just disappeared from the screen. There was nothing inappropriate said at all to or from anyone. No pictures being shared, no rules violated. Wasn't having issues with anyone so I didn't think my profile got deleted. I could still access everything but my inbox until I tried to sign out and sign back in and couldn't get it to work. It wouldn't accept my email and password. Tried resetting password, never sent me a temp password so that I could reset. Even tried restarting my profile and making a new one and that wouldn't work either. I'm assuming my profile was deleted but I have no idea why it would be. There were no terms or conditions that I could imagine that we not being followed. Could someone that I didn't answer maybe have reported me and had my account deactivated with no proof of any wrongdoing? Is it really possible that it's super easy for someone to get your profile deleted just because they were upset about something like not getting responses to their messages or something? If that's the case shouldn't there be some sort of proof supplied when someone reports another person unfairly? *Are you able to confirm that my account was debited, if so for what reason, and is it possible to have it reinstated if the complaint was unfounded?*My email address is *****@***.com*Username Laura****
GetHuman1337265 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman1337265
Oct 13th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 17684 others
0 customers following this
Timeline
GetHuman1337265 started working on this issue
Oct 13th, 2018 9:04am

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