Won't let me create new profile....bc it says my email is already on file....I clicked...

GetHuman-safirebl's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman-safirebl's own words
Won't let me create new profile....bc it says my email is already on file....I clicked forgot my screen name and password.....checked email to get screen name....got that....put that in area....and created new password....but it won't recognize it
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Plentyoffish

Customer service issue
Reported by GetHuman-safirebl
Sep 27th, 2018 - 21d ago
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GetHuman-safirebl started working on this issue
Sep 27th 8:10pm