users that I email have disappeared, as well as the messages I sent, and the messages t...

GetHuman-mrdesert's customer service issue with Plentyoffish from September 2018

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The issue in GetHuman-mrdesert's own words
users that I email have disappeared, as well as the messages I sent, and the messages they sent me. I get a notification of a new message, but when I go to the site there's nothing there. I can go to the site & check their user name and they are still a member and on the site but our messages no longer appear, & there is no history of us even exchanging messages, problem also extends to the meet section, as I will get want to meet email, but when I go there, there is nothing, I don't get it. I have a up graded subscription, and have had for some time, so I know what's happening is not normal.*I know that in the past there have been crooks on POF, but they were quickly removed, what I'm experiencing is not like that, PLEASE HELP,*I've met someone here that I would like to communicate with, this problem is making it impossible.
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Customer service issue
Reported by GetHuman-mrdesert
Sep 23rd, 2018 - 4 mons ago
I have an issue with Plentyoffish too
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GetHuman-mrdesert started working on this issue
Sep 23rd, 2018 2:32pm