I have an account with you, my username is RUReal** but I have not logged onto this sig...

GetHuman-jalesi's customer service issue with Plentyoffish from October 2018

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The issue in GetHuman-jalesi's own words
I have an account with you, my username is RUReal** but I have not logged onto this sight in months. Yesterday, when trying to log in with my email address, it had another username, ( tessalea**) and information that was not mine. *I’m extremely concerned, I believe I’ve been hacked or somehow someone else’s profile has been linked to my email. I need this profile disassociated from me as I have no idea who this person is!!*Please help!
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Plentyoffish

Customer service issue
Reported by GetHuman-jalesi
Oct 10th, 2018 - a mon ago
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GetHuman-jalesi started working on this issue
Oct 10th 5:17pm