A week or two ago I tried logging in thru my POF app on my iPhone but couldn't! Usually...

GetHuman-barker_'s customer service issue with Plentyoffish from August 2018

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The issue in GetHuman-barker_'s own words
A week or two ago I tried logging in thru my POF app on my iPhone but couldn't! Usually I automatically get signed in every time I open the app, but this time it wanted me to login using my credentials. I forgot my password, clicked the "Reset Password" link and had a confirmation email sent to me to be able to change my password. I changed it successfully. I tried logging in with new password and it said error. I've changed password multiple times, and double checking spelling each time but no luck. Please help me! I'm wanting to log back into my account asap!
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Customer service issue
Reported by GetHuman-barker_
Aug 27th, 2018 - 3 mons ago
I have an issue with Plentyoffish too
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Seen by 6 customers so far
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username on the account
Name on the account
GetHuman-barker_ started working on this issue
Aug 27th 5:57am