Last night I was trying to purchase ONLY ** tokens at the sale price to try it out. How...

GetHuman-wellwish's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-wellwish's own words
Last night I was trying to purchase ONLY ** tokens at the sale price to try it out. However, when I entered my credit card number, I had a pinkish*red box pop up and tell me that I wasn't able to complete the purchase* so I tried another card and kept getting the same error message multiple times. I finally gave up and discovered that even though I was getting the error messages the charges still went through multiple times and I would like a refund due to the glitch in your system. My user ID is scorpion*with*a*spirit and the last * digits of the card that the transactions were made on is **** (visa).
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Plentyoffish

Customer service issue
Reported by GetHuman-wellwish
Aug 26th, 2018 - 4 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 4 customers so far
Similar issue to 9592 others
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Timeline
GetHuman-wellwish started working on this issue
Aug 26th 1:48pm
GetHuman-wellwish indicated the issue is not fixed yet.
Aug 27th 2:58am
GetHuman-wellwish indicated the issue is not fixed yet.
Aug 27th 2:36pm