I joined Plenty of Fish last night when I was feeling fed up and then tried to upgrade...

GetHuman1026541's customer service issue with Plentyoffish from August 2018

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Help with my Plentyoffish issue
GetHuman1026541's next move: go to the Plentyoffish help center.
Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1026541 will want to follow the link below to head to their help center. We will check on GetHuman1026541 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1026541's own words
I joined Plenty of Fish last night when I was feeling fed up and then tried to upgrade using my credit card. I thought I was only paying £** a month but I have since found out POF were taking the whole amount of £** out. The card was declined because of insufficient funds. This mrning I regret joining Plenty of Fish and trying to upgrade and do not wish to upgrade. Please can you ensure Plenty of Fish do not take any money out of my account now or in the future unless I request this. Regards Christine Greenwood (email: *****@***.com
GetHuman1026541 did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Customer service issue
Reported by GetHuman1026541
Aug 23rd, 2018 - 10 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 2 customers so far
Similar issue to 9115 others
0 customers following this
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman1026541 started working on this issue
Aug 23rd, 2018 9:17am
GetHuman1026541 confirmed the issue is fixed. Hooray!
Aug 26th, 2018 11:09am