Account seems to have disappeared

GetHuman-marierya's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman-marierya's own words
Log on ... Hello I can't login to my account. **I was online yesterday, then I tried to login again and it said the details were incorrect. I tried to reset password to no avail.
I can't even see my account
GetHuman-marierya did not yet indicate what Plentyoffish should do to make this right.
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Plentyoffish

Plenty of fish
Customer service issue
Reported by GetHuman-marierya
Aug 22nd, 2018 - 3 mons ago
I have an issue with Plentyoffish too
Fixed
Seen by 7 customers so far
Similar issue to 8958 others
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Items needed
Email address on the account
username on the account
Name on the account
Timeline
GetHuman-marierya started working on this issue
Aug 22nd 6:25am
GetHuman-marierya indicated the issue is not fixed yet.
Aug 22nd 8:29am
GetHuman-marierya indicated the issue is not fixed yet.
Aug 22nd 8:30am
GetHuman-marierya indicated the issue is not fixed yet.
Aug 23rd 7:30am
GetHuman-marierya confirmed the issue is fixed. Hooray!
Aug 25th 11:00am