Not receiving or sending messages

GetHuman1021857's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman1021857's own words
I keep repeating my problem on this and I get nowhere. My email is *****@***.com my username is nicolemariecarter my name is Nicole Carter and my password is nicole****. All of a sudden I can't receive or send any messages and u keep telling me to look at someone else's problem bit it doesn't help n I would really like my account back.
GetHuman1021857 did not yet indicate what Plentyoffish should do to make this right.
I use my service very respectfully and never send inappropriate pictures or language
Tried the help center and tried looking at other people's similar issues and nothing has helped
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Plentyoffish

Customer service issue
Reported by GetHuman1021857
Aug 22nd, 2018 - 3 mons ago
I have an issue with Plentyoffish too
Not resolved
Seen by 2 customers so far
Similar issue to 8957 others
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Items needed
Email address on the account
username on the account
Name on the account