I am unable to search as I could previously do and previously got the results of many men online now all of a sudden there is few profiles shown and none of them online

GetHuman-sallywie's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman-sallywie's own words
Search for men within *** miles aged between **-** who are online at time of search. ... When I do a search on pof it doesn’t bring up any man online or very many results.*It had been like this for a few days now, previously worked fine.
I am unable to search currently and when I do it brings up only a few profiles and none of them are online.
I need my account checked and problem resolved.
I have been on pof on and off for * years.
I have logged off and logged back on again.*I have deleted app and reinstalled a new pof app.*I have set up a new account but the same happened.
I have an issue with Plentyoffish too
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Plentyoffish

Search function
Customer service issue
Reported by GetHuman-sallywie
Aug 16th, 2018 - a yr ago
I have an issue with Plentyoffish too
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Seen by 28 customers so far
Similar issue to 8292 others
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Timeline
GetHuman-sallywie started working on this issue
Aug 16th, 2018 6:11pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 16th, 2018 8:37pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 3:38am
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:00pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:10pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:13pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:15pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:37pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:54pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:54pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:54pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 17th, 2018 8:54pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 7:16pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 7:55pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 7:56pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 8:16pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 8:17pm
GetHuman-sallywie indicated the issue is not fixed yet.
Aug 19th, 2018 8:32pm