I see the membership for $*.*** month for a year. I was going to get it until I seen I...

GetHuman998824's customer service issue with Plentyoffish from August 2018

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The issue in GetHuman998824's own words
I see the membership for $*.*** month for a year. I was going to get it until I seen I was going to be charged the full $**.** at one time. Well with my phone I accidentally accepted this and have been trying to figure out a way to get ahold of customer service to explain this so I could please get a refund because I am not able to pay the full amount at once like that at this moment right now. It just happened tonight so if I could please get my refund that would be great. I can’t afford to have that amount of money gone right now.
I need my money back ASAP. I have really low income and only get paid biweekly so that is another * weeks before payday. Please. Anything. I need it back. It was an honest mistake.
Refunding and maybe in the future when I can afford it in one payment I will get the subscription. As of right now I can’t. In the future? Yes.
I have no idea how else to do this.
I have an issue with Plentyoffish too
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Plentyoffish

POF
Customer service issue
Reported by GetHuman998824
Aug 16th, 2018 - a yr ago
I have an issue with Plentyoffish too
Fixed
Seen by 5 customers so far
Similar issue to 8229 others
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Timeline
GetHuman998824 started working on this issue
Aug 16th, 2018 6:00am
GetHuman998824 indicated the issue is not fixed yet.
Aug 16th, 2018 6:10am
GetHuman998824 indicated the issue is not fixed yet.
Aug 16th, 2018 12:00pm