Cant get back on the site. Says I have the wrong password. I saved it so I know it's correct Help!!

GetHuman-azhay's customer service issue with Plentyoffish from August 2018

Help with my Plentyoffish issue
The issue in GetHuman-azhay's own words
I was trying to sign on to the website using my home computer ... I was online using the website and got disconnected. I tried over and over to get back in but the website would not accept my password. I used the same on I had used a few minutes before as I saved it for that site. I tried to get a password reset through email and never received a reset code or new password. Please help! Thank you!
Im new to online dating and trusted this website to work, now Im in the middle of connecting with someone who will think Im a flake because I didn't respond as planned to.
I just want the problem fixed so I can sign back on and continue the important conversation I have started.
Im not only a good customer as I suspect most of the people using the site are but Im a trusting customer depending on a company to stay true to their mission and provide good customer service to those using their website to meet someone who is important to their life.
Ive tried signing in over and over again..Ive asked to reset my password and have not received a message as it site said I would.
I have an issue with Plentyoffish too
How GetHuman-azhay fixed the problem
I had to go back and create a new profile and re-create my username and password. It was a mess I receive no assistance but figure it out on my own
Please help with my Plentyoffish issue
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Plenty of Fish website on my computer
Customer service issue
Reported by GetHuman-azhay
Aug 16th, 2018 - a yr ago
I have an issue with Plentyoffish too
GetHuman-azhay shared how to fix
Seen by 5 customers so far
Similar issue to 8223 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account
GetHuman-azhay started working on this issue
Aug 16th, 2018 4:12am
GetHuman-azhay indicated the issue is not fixed yet.
Aug 17th, 2018 5:13am
GetHuman-azhay indicated the issue is not fixed yet.
Aug 17th, 2018 5:21am
GetHuman-azhay confirmed the issue is fixed. Hooray!
Aug 19th, 2018 4:45pm