i reset my phone as well as my email security settings & now i cannot access POF at all...

GetHuman-rocken_r's customer service issue with Plentyoffish from August 2018

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i reset my phone as well as my email security settings & now i cannot access POF at all.*every time i try to log in i can’t* even when i try to reset my password, it says an email has been sent to my email address to reset my password, but it doesn’t arrive, as for some reason i am no longer receiving any emails at all from POF.*i’m not even able to open a new account due to this reason.*what would the problem be?*my email is ******@***.com *my profile name is*JustM*B*but i have given a different email for reply to my problem as obviously it’d be pointless replying to my email as that is the issue.
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Plentyoffish

Customer service issue
Reported by GetHuman-rocken_r
Aug 10th, 2018 - 8 mons ago
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username on the account
Name on the account
Timeline
GetHuman-rocken_r started working on this issue
Aug 10th, 2018 11:27am
GetHuman-rocken_r indicated the issue is not fixed yet.
Aug 10th, 2018 11:38am
GetHuman-rocken_r indicated the issue is not fixed yet.
Aug 10th, 2018 9:32pm
GetHuman-rocken_r confirmed the issue is fixed. Hooray!
Aug 12th, 2018 9:51am